Complaints

Updated 15 October 2026

Tell us what happened

Please use the enquiry form and begin your message with “Complaint”. Include your name, any enquiry reference, a short description of the issue and the resolution you are seeking. Do not upload or include unnecessary sensitive documents in this initial message.

You can also write to Expert Legal Reports, Victory House, Chobham St, Luton LU1 3BS. Our team will review your concern and explain the next steps. If the complaint concerns an instructed expert’s work, the complaints procedure in the relevant engagement terms applies.

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